Shipping policy

Shipping Policy

Last Updated: August 23, 2026

At ZeeCart Store, we aim to make your shopping experience simple, reliable, and convenient across the UAE.

1. Shipping Coverage

We currently offer delivery across the United Arab Emirates (UAE). Delivery availability may vary for certain remote areas.

2. Order Processing

Orders are normally processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive your tracking information when available.

Please note that orders may take additional time to process during weekends, public holidays, promotional periods, or periods of unusually high demand.

3. Delivery Time

Estimated delivery time within the UAE is generally 7–15 business days after order processing.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier operations, customs procedures, weather conditions, public holidays, or circumstances outside our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other delivery offers.

5. Tracking Your Order

When tracking information is available, we will provide it to you by email or through the contact details provided during checkout.

Tracking updates may take some time to appear after the parcel has been shipped.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

- Full name
- Building/Villa number
- Street/Area
- City/Emirate
- Phone number

ZeeCart Store is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

7. Delayed or Lost Packages

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking the shipment status.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to resolve the issue and determine the appropriate solution.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or videos of the package and the product.

This will help us investigate the issue with the shipping carrier or supplier.

9. Multiple Items in One Order

If your order contains multiple products, they may be shipped separately depending on product availability, supplier location, and fulfillment arrangements.

You may therefore receive multiple packages for a single order.

10. Contact Us

If you have any questions about your order or delivery, please contact us through the contact information provided on our website.

ZeeCart Store
Website: www.zeecart.store
Serving customers across the UAE 🇦🇪

By placing an order with ZeeCart Store, you acknowledge and agree to the terms of this Shipping Policy.